GOPB’s Results Management team is charged with conducting efficiency evaluations and consultations for agencies statewide. The Results Management Director oversees statewide operational excellence and evaluation efforts. GOPB works with LFA on efficiency evaluations by assessing state agency workflows, searching for opportunities to increase positive outcomes, finding and eliminating sources of waste, reducing errors, and increasing service quality. The Office of the Legislative Auditor General (OLAG) completes an independent validation by reviewing how agencies have implemented these changes. GOPB now tracks agency progress on their website, including how many agencies are implementing the suggested changes from evaluations.

In 2021, the state established the Efficiency and Performance Improvement Committee (EPIC) to guide efficiency evaluation efforts. In 2025, the Government Reform, Innovation, and Transparency (GRIT) initiative strengthened and reimagined this committee into a larger collaborative of operational excellence professionals throughout the state to build a culture that empowers employees to improve government.