10. Results-Driven Contracting

Washington

In order to improve outcomes and eliminate disparities, the Washington State Department of Children, Youth, and Families (DCYF) is shifting its entire contracted client services portfolio to performance-based contracts, a key priority in the agency’s 2021–2026 Racial Equity and Strategic Plan. The project intentionally focuses on deepening stakeholder engagement, using Performance-Based Contracting as a tool to identify and address disproportionality and outcome disparities, and facilitating continuous improvement through data and research. DCYF has successfully initiated the shift in over 70% of its portfolio, which includes over 1,000 contracts that invest approximately $1 billion each biennium in services to children, youth, and families. Statewide, the Department of Enterprise Services has provided a series of enterprise contracts and procurement training that include performance-based contract practices. This is required training for all employees who manage, monitor, or serve as subject matter experts on contracts.